Returns policy

Something’s wrong with what you ordered? Don’t simmer in disappointment, the quality of our items is of top priority and we need to know if something has gone wrong along the way! We are is happy to accept online returns within 60 days of your purchase date for either a full refund, exchange for an item of equal value, or store credit. Items returned after the 60-day return period are not eligible for a refund or exchange. Please note that while refunds are not generally offered for ‘change of mind’ however if the item is returned in an undamaged and clean condition we are happy to exchange the item for another item of equal value or offer store credit to the same value.

To make a return, please email wdixonwhiley@gmail.com with your order number. We’ll help you process your return and provide a shipping label for your purchased item. Simply repackage your item and drop it off at your nearest post office or, if we are using a courier, a home pick up can be arranged. Once we receive your return, please allow 3-5 business days for processing. If your return is accepted, please allow 3-5 business days for a refund to appear on your original method of payment.